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FAQ
YOUR QUESTIONS ANSWERED
Frequently asked questions
General
Permanent jewelry is custom-fit jewelry that's welded together with a jump ring instead of secured with a traditional clasp. It's designed to be worn every day as a simple, meaningful piece that becomes part of your story.
Permanent jewelry is a timeless piece of jewelry that you do not need to think about putting on every day and gives an elevated look to any outfit! Plus, it's more than an accessory, it's a way to celebrate meaningful moments and the people who share them with you!
Yes! We'd love to celebrate with you. We offer private permanent jewelry parties for birthdays, bridal showers, bachelorette weekends, sororities, church groups, and other special events. We bring the experience to you!
20% non-refundable deposit upon booking & travel fee (typically $20-$50) will apply.
Not at all! The welding process only joins the two ends of the jump ring together. There is a leather piece between the chain and your skin to ensure that the spark never touches your skin. The appointment is quick, safe, and painless!
Yes! If you ever need to remove your jewelry for a medical procedure, surgery, or personal preference, simply cut the jump ring with kitchen scissors or wire cutters. We can re-weld it later if you save the chain!
Most individual appointments take about 10–15 minutes per piece. Group events and parties will take longer depending on the number of guests and set up.
We use high quality 14k gold filled and sterling silver chains that are designed for everyday wear. These materials are durable, beautiful, and made to last with proper care.
While permanent jewelry is made for everyday wear, no jewelry is indestructible. If your Rooted Collective chain breaks due to normal wear, contact us within 30 days for one complimentary re-weld. If the chain is lost or damaged beyond repair, a purchase for a replacement chain may be required.
No, permanent jewelry is TSA-friendly and can be worn through airport security without any issues.
Yes! Your jewelry is designed for everyday life. While it's safe to wear in water, rinsing it after swimming in chlorine or salt water and occasionally cleaning it will help keep it looking its best.
Yes, for most people. However, if you're scheduled for a C-section or anticipate needing surgery, you may want to wait or plan to remove it beforehand.
We always leave a small amount of room for comfort and everyday movement. If you have concerns about swelling, let us know before your fitting so we can size your piece accordingly.
Yes! Permanent jewelry makes a meaningful gift for birthdays, graduations, bridal parties, anniversaries, or simply celebrating a special friendship.
We welcome guests of all ages! Minors should be accompanied by a parent or guardian, and age requirements may vary depending on the event.
For private parties, we offer a promotion: buy six bracelets and the host gets one bracelet for free! We also offer seasonal promotions, so be on the lookout on our Instagram (@rootedcollective.jewelry)!
We currently accept Venmo, Zelle, CashApp, Paypal, and cash.
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